Stahls' Hotronix

Warranty Policy


Stahls’ Hotronix Equipment Manufacturing Limited Warranty

For Heat Presses Manufactured by Stahls’ Hotronix® :

Coverage

Hotronix®, Mighty Press®, Mighty Press® Digital and Phoenix™ equipment manufactured by Stahls’ Hotronix® are warranted against defects in material and workmanship. Warranty is void if equipment has been damaged by accident, unreasonable use, neglect, unauthorized and/or improper service, or other causes not arising out of defects in material and workmanship. This warranty does not cover damage caused by normal wear and tear or neglect or lack of proper maintenance.

Duration

The heating element shall be warranted for the life of all heat presses manufactured by Stahls® Hotronix. For Hotronix® and Phoenix™ brand heat presses there is a five(5) year warranty on major components, two(2) years on the circuit board and a one(1) year on all other components. For all Mighty Press® brand heat presses there is a one(1) year warranty on the heat press.

Performance

During the warranty period, and in the event that a situation cannot be resolved by telephone and upon PRE-AUTHORIZATION FROM Stahls’ Hotronix®, your Hotronix®, Mighty Press®, Mighty Press® Digital and Phoenix™ equipment must be shipped, freight prepaid, to Stahls’ Hotronix® for service. All shipping and insurance expenses to and from the Hotronix® service center of in-warranty equipment is solely the responsibility of the customer. Stahls’ Hotronix® cannot be held responsible for improper handling or any other damage incurred in transit. No charge will be made for labor and components for repair of in-warranty equipment. OUT-OF WARRANTY machines will be charged at the repair rates in effect at the time the machine is received.

Disclaimers

Stahls’ Hotronix® shall not be liable for loss of use of Hotronix®, Mighty Press®, Mighty Press® Digital and Phoenix™ equipment or other incidental or consequential costs, expenses, or damages incurred by the original purchaser or any other user. The above warranty provisions constitute the entire agreement between all parties, and supersedes any and all prior written and/or oral representations and understandings.

This “Limited Warranty” applies to all Hotronix®, Mighty Press®, Mighty Press® Digital and Phoenix™ equipment. However, the procedure for obtaining service may vary outside the continental United States. Contact your Hotronix®, Mighty Press®, Mighty Press® Digital or Phoenix™ representative for warranty information. The purchaser is responsible for compliance with all local laws and regulations and measures to meet them. Agreement shall be governed by and construed in accordance with all applicable laws of said region.

Stahls' Hotronix